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Appointment Reminder by Text Messaging Service to Mobile Phones

Any patient whose mobile number is known to the practice and who has an appointment will be sent a text message, reminding them of the appointment date, time and the name of the doctor or nurse who the appointment is with.

If the appointment is no longer required, the message prompts you to reply using the word " cancel ". The appointment will then be automatically cancelled for you. Texts will only be sent between Monday and Friday and between the hours of 8am and 6pm on those days. If your appointment is on a Monday, you will be sent this reminder text message the Friday prior.

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