If you need a visit let us know between 8.30am and 11am. Visits requested after midday are dealt with as emergencies by the doctor on call, and are only for urgent problems that can't be left until the next day. Only request a visit if you are too ill to attend the surgery.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.